Privacy

What we collect

• Your phone number. Required to book. It is how we confirm a booking is real and how a host reaches you if something goes wrong.
• Your bookings. Which listing, which slot, and whether it completed.
• Basic technical data. IP address, browser, and pages visited, kept in server logs.

We do not ask for your name, your address, or a photograph. We do not ask for payment details, because we do not take payment.

Why we collect it

To run a booking: to send you a one-time code, to show your booking to the host you booked with, to handle a complaint or a damage claim, and to keep the service working and free of abuse. We also keep what tax and company law requires us to keep.

Who sees it

• Your host sees your phone number and your booking, and only for the booking you made with them.
• Our SMS provider receives your number in order to deliver the one-time code.
• Our hosting provider processes data on our behalf.
• Authorities, where we are legally required to disclose.

We do not sell your data. We do not use it for advertising.

How long we keep it

Bookings and phone numbers: three years after your last booking, then deleted. One-time codes: ten minutes. Server logs: 90 days.

Your choices

Write to support@showerloo.com and you can ask us to show you what we hold about you, correct it, or delete it. We will respond within one working day and complete the request within 30 days. Deleting your data closes your bookings, so we cannot do it while you have a booking outstanding.

Cookies

We set one cookie to keep you signed in, and one to remember your search. We do not use analytics or advertising cookies.

Grievances

Grievance Officer: Rajesh Uba, grievance@showerloo.com. If a privacy request is not resolved to your satisfaction, write there.